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The trick to handling emotional storms is to refuse to hear them.
If whatever the issue is cannot be discussed in conversational tones and considerate language then it does not need to be discussed - right now. The issue can be dealt with later when everyone's engaged their brains and put their emotions on hold.
Each of us is responsible for our own emotions, our own ego, and our own actions. You are only responsible for yours. She is only responsible for hers. This is what being adult is all about.
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