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Old 06-16-2009, 01:24 AM
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dancingdoc2 dancingdoc2 is offline
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How can we best HELP?

I would like your recommendations and advice.

A recent Board update included adding the Index to this Board Forum section in hopes that it would be read by new members to the community immediately after creating an account. This does not seem to be happening.

I am both frustrated and exasperated. Frustrated that people either do not know about the Index, or, they do not avail themselves of the resources in it. I am exasperated that I for one get p/m's and we read new threads asking questions that have been asked and answered in the articles.

Brandye, EEK, and I, have devoted many many hours to writing the information so it will be immediately and readily available at just a click or two away. I created the Index so that Sticky posts of a non medical nature could be found without searching through all of the Forums.

It is one thing to welcome a new person to the community and point out the benefits of the Index; it is quite another to remind people to search there for their answers so that people choosing to reply do not have to devote time retyping everything or go to the trouble of copy and pasting.

What do you suggest be done to make these articles stand out so that people will search there for answers, before asking yet another "me too" thread? How can we make the Index more "visible", either right after signing in, and/or much later when they have a question?

Does Board navigation need to be changed? If so, how do you suggest?

Any help or insight you care to provide will be greatly appreciated.

Thank you,
Doc
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